• Resolved olikanagold77

    (@olikanagold77)


    Hello and thank you for your help.

    I have a problem in my basket page (only on responsive mobile design). I have the promo code option activated but on mobile, the text in this button is too long and there is no way to change it. “appliquer le code promo” is too long. I don’t know why it seems that I’m the only one to have this problem since it’s a woocommerce normal page.

    Thanks for your help, I add a foto of the problem. https://i.postimg.cc/J01ht4xL/Screenshot-2024-07-28-at-18-06-44.png

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @olikanagold77

    This is a theme-specific issue, and we don’t provide help & support for 3rd-party plugins or themes as they’re outside our support scope. The best way to determine this is to:

    • Temporarily switch your theme to Storefront or Twenty Twenty-Four
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope that helps! Let me know once you have done a conflict test!

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @olikanagold77

    I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Apply Promo Code in checkout page is too long’ is closed to new replies.