Appointment Scheduling Calendar Not Working

  • Resolved tristan2003

    (@tristan2003)


    8 months, 2 weeks ago

    Hello, I have a problem because the calendar was working normally with the option to choose a date, but suddenly overnight, it stopped working. Every date is crossed out as if it were unavailable, even though I have added rooms, dates, and their prices. I would appreciate some help.]

    The page I need help with: [log in to see the link]

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  • Plugin Support eugenewhite

    (@eugenewhite)

    Hello there! 

    Sorry to hear that you faced such an issue with our Hotel Booking plugin. 

    Most likely there’s some plugin misconfiguration and that’s why the dates in your date-picker calendars are crossed out. In this case, I recommend you double-check and make sure you have at least one season for 2024 or for the period that you need. Then, double-check and make sure you have rates for your accommodation types and rates that contain your season(s). And then make sure your accommodation types have accommodations (rooms/physical units) because that’s accommodations that get booked by your guests, not accommodation types. 

    If you need our assistance with that, please, contact us via the live chat on our website or submit a support ticket so we can check everything out and help you. Thanks! 

Viewing 1 replies (of 1 total)
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