Appthemes theme > reCaptcha not loading?

  • Resolved wzshop

    (@wzshop)


    11 months, 2 weeks ago

    Hi, I am using a somewhat outdated theme from appthemes.com.
    The Google recaptcha V2 and V3 are not loading on the login/registration forms. All I can see in the source is the <div class=”g-recaptcha”> which is empty. When selecting the Built-in Math Captcha, it is showing correctly but I really like to use the Google reCaptcha funtionality.

    Any idea how to solve this? If needed I can email you an URL of a staging website.

    Thanks a lot!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author WebFactory

    (@webfactory)

    Hi,
    If that’s a paid-only theme unfortunately we can’t help. If it’s available on wp.org please let us know where we can download it.
    It’s probably missing some hooks that were introduced after it was created. So, without those hooks our code doesn’t get added.

    Thread Starter wzshop

    (@wzshop)

    Hi, thank you so much for getting back to me. I think some hooks might be missing yes, also because no conflicts or errors are shown. However; the math captcha is working though..

    It is a paid theme, but I can provide you with admin access to my staging website if that helps.

    Thanks, Robbert

    Plugin Author Alexandru Tapuleasa

    (@talextech)

    Hi,

    Please do not post any access details or contact information as it’s against the forum guidelines ( https://www.ads-software.com/support/guidelines/ )

    From what you describe, it sounds like the JavaScript needed by reCAPTCHA is not getting loaded.

    I assume the issue is not on the default /wp-login.php form but on some custom login form generated by the theme. So I guess that is why it is not working, as the theme is printing the login form but not calling the login_enqueue_scripts hook which would load the reCAPTCAHA script ??

    Thread Starter wzshop

    (@wzshop)

    ah , that makes sense. Thanks.

    do you know if the math captcha offers the same quality as the google recaptcha? Thanks

    Plugin Author Alexandru Tapuleasa

    (@talextech)

    It’s close but it might still get solved by AI. It depends who you are protecting the login form from. For most average websites it should be good enough against average spammers and skiddies.

    Thread Starter wzshop

    (@wzshop)

    Hi, thanks for the great service.
    I found out that I am using the Login with ajax plugin: https://www.ads-software.com/plugins/login-with-ajax/

    Seems that this plugin is not loading the correct hooks then?
    Maybe you can check what is happening, so I can forward it to their developer?

    Thanks

    Plugin Author WebFactory

    (@webfactory)

    Sorry, we currently don’t have time to debug other plugins. But you can definitely let the developer know it’s missing some hooks.

    Thread Starter wzshop

    (@wzshop)

    Ok thanks, will do!

Viewing 8 replies - 1 through 8 (of 8 total)
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