Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor Michael Cannon

    (@comprock)

    Did you try using shortcodes or the PHP theme functions? See https://www.ads-software.com/plugins/testimonials-widget/ for them.

    What specific steps do I take to view the testimonials display problem?

    Thread Starter franzvz

    (@franzvz)

    I have not yet, they are only for the premium widget as I can see.

    I will email you the back end info at the Aihrus support page so you can check it out.

    Plugin Contributor Michael Cannon

    (@comprock)

    I’m confused now on the premium comment. What are you trying to do that’s a premium only feature?

    Thread Starter franzvz

    (@franzvz)

    Sorry, my mistake. I read the page incorrect.

    testimonialswidget_widget() can be called by the free plugin.

    My eye went here:

    Premium Theme Functions
    <?php echo testimonialswidgetpremium_count( $args ); ?>
    <?php echo testimonialswidgetpremium_form( $args ); ?>
    <?php echo testimonialswidgetpremium_link_list( $args ); ?>

    —————————————————————-

    I am using the php call in conjunction with this: https://www.ads-software.com/plugins/shortcode-exec-php/faq/

    It does not like outputting.

    Plugin Contributor Michael Cannon

    (@comprock)

    You realize that there’s shortcodes like [testimonialswidget_widget], besides theme functions like testimonialswidget_widget(); right?

    If you’re using codes that simply though, your settings are driven by the global Testimonials > Settings.

    At this point, what’s the specific problems you’re encountering?

    Plugin Contributor Michael Cannon

    (@comprock)

    I’ve looked at the review page after logging and commented out the first shortcode. Now, the display on /review/ is funky because of theme styling conflicts.

    The /#review page looks to work now.

    What’s specifically wrong now?

    Thread Starter franzvz

    (@franzvz)

    For some reason the /#review at full refresh (even incognito and another computer) seems to be blank at first. Upon toggling the browser to 90% or 110% it displays! Normally I’d think I have a problem, but I’ve tried 3 different browsers and in private modes. I also tried a different computer all together.

    The review page loads up for you by default when you do a hard refresh at 100% browser size?

    I’ll PM you some vids.

    Thank you for your continued support and I apologize in advance if it happens to be something silly.

    Plugin Contributor Michael Cannon

    (@comprock)

    No worries. If you’re patient, we can figure this out and hopefully prevent this or be aware of a fix for others in the future.

    Thread Starter franzvz

    (@franzvz)

    I’ve been in contact with the theme author at the same time and he recommended this:

    .off-page {display: block!important;}

    Which has fixed the problem. That was a pain to find apparently. I will keep you posted.

    Thank you very much for all your trouble and help.

    Plugin Contributor Michael Cannon

    (@comprock)

    I don’t think I would’ve figured that one out for a while…

    Thanks for the information.

    Thread Starter franzvz

    (@franzvz)

    Yea, ditto. I asked the author if this was from the theme, aqua page builder, or just wordpress.

    This is what he said:

    ———————————————————————-

    The .off-page is something I made in order to save CPU resources on mobile devices because I received reports that the theme got a bit too heavy for some older devices like iPhone 4 and iPad Mini 1st gen. The “off-page” makes sure that pages that aren’t shown are set to “display: none” so that they don’t take up any memory and are only enabled on request. A side effect of that is that plugins that do some JavaScript calculation ( for example the height of a certain testimonial ) can’t find the height of a sub-element ( like the testimonial itself ) if it’s parent has a “display: none”, which is why you experienced the bug…

    ———————————————————————-

    Plugin Contributor Michael Cannon

    (@comprock)

    Whew… it all makes sense though and I was thinking about something like that.

Viewing 12 replies - 1 through 12 (of 12 total)
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