Aramex shipping rate return 0 value

  • Hi there,

    I received an order from a customer from Mexico with Aramex shipping fee at 0 rate.
    I checked the cart page and checkout page, it seems that this plugin is returning 0 rate at checkout and customers are able to select those options to pay. May I know what causes this error?

    Here’s a screenshot

    OnPaste.20210702-234845

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