Architecture is ALL Wrong

  • I downloaded and played with this plugin and if you have a site with more than 50 products, this plugin is architected all wrong. All the settings are at the product level! This is wholly unworkable and unscalable for any real e-commerce site with 100’s or 1000’s of products.

    There are no rules at the site or product category level.

    There are no ways to integrate your credentials for various carriers (e.g. UPS, Fedex)

    There are almost no real features.

    Terrible and very expensive at $20/month. Their corporate site is unusable to boot. You log in, but there are no features to use! You can’t edit your credit card, cancel your account, change user name, etc. Completely unusable website and plugin.

    • This topic was modified 7 years, 6 months ago by bobteree.
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  • Plugin Author AuctionInc

    (@auctioninc)

    All of the carrier settings are located in your customized account with AuctionInc. The API call is made to us and all of your unique carrier settings are accounted for when returning real time multi carrier rates. Contrary to your suggestion, our biggest downfall is that we do not have the ability to easily customize shipping by product. Perhaps you have misunderstood our On Demand feature.

    Additionally we do integrate your FedEx and DHL credentials and the USPS only has three plans all of which we accommodate. Due to licensing we are unable to use the UPS credentials but we have found a means for you to pass on your UPS discounts to your clients if you wish.

    We strongly urge you to call our support staff, we have a live person answering the phone from 8-5 EST.

    Thread Starter bobteree

    (@bobteree)

    How does one get to their “customized account with AuctionInc”? I was logged in on your site and there are no features to be seen?! No “My Account” or anything anywhere, just “Logged in”?

Viewing 2 replies - 1 through 2 (of 2 total)
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