Are you sure you want to do this error

  • Resolved chrisgrim

    (@chrisgrim)


    7 years, 2 months ago

    Hi,

    I just installed your plugin. After I do any changes it pops up a new page that says are you sure you want to do this but there is no yes or no button for me to click. If I refresh the page it resets to how it was before.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Dotstore

    (@dots)

    Hello @chrisgrim,

    Thanks for contact us. Your WordPress installation consists of WordPress Core and usually one or more plugins. Unfortunately some plugins conflict with each other, therefore we want you to test if your problem still exists in a controlled environment. Follow Below step

    1) Deactivate all plugins.

    2) Switch to an unaltered default WordPress theme like Twenty Seventeen.

    3) Does the issue remain?
    If yes, the issue is not caused by our plugin.
    If not, continue.

    4) Activate only Advanced Menu Manager. Does the issue remain?
    If yes, the issue is caused by our plugin.
    If not, That means conflict with another plugin so you can check one by one which plugin is conflict.

    If you need any further help then let me know.

    Thank You,
    Multidots.

    Thread Starter chrisgrim

    (@chrisgrim)

    Hi,

    I de-activated all the plugins and still had the issue so I changed themes and it fixed it. Sadly I have built my site especially for Xtheme (the theme I am currently using) so I can’t really change. ??

    Thanks
    Chris

    Plugin Author Dotstore

    (@dots)

    Hello @chrisgrim,

    Sorry for the delay in replaying. Please go to our support panel click here and create the ticket for your issue. If possible then our support team help you.

    Thank You.

    • This reply was modified 7 years, 1 month ago by Dotstore.
    Plugin Author Dotstore

    (@dots)

    Hello @chrisgrim,

    Forgot about replay support link.

    You can create the ticket here https://store.multidots.com/dotstore-support-panel/.

    • This reply was modified 7 years, 1 month ago by Dotstore.
Viewing 4 replies - 1 through 4 (of 4 total)
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