• Resolved test033

    (@test033)


    Are you using a paid Google Translation API or a free translator? After today’s bug, it starts to seem to me that you are using free Google Translation on paid plans. This idea is implemented in this plugin: https://www.ads-software.com/plugins/google-website-translator/ Or am I wrong? It’s just that it’s not entirely clear to me how, on paid plans, the translation panel from the free tool https://translate.google.com/ suddenly began to appear?

    As far as I can see, messages about this bug began to appear today. Today I saw the plugin update. However, as far as I can see from user topics, the issue has been reported by those users who are using the free version of the plugin.

    Please can you clarify the situation. Thank you.

    Screenshot: https://snipboard.io/rpijDL.jpg

    I repeat, this is not an accusation against you, I just would like to understand what is happening.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    If you are using our paid version, then please use our live chat for support requests.

    The free version is based on Google Translate free widget and translates the page on the fly using javascript.

    The paid version translate the page server side and serves the translated HTML.

    Thanks! ??

    Thread Starter test033

    (@test033)

    It’s clear. Thanks for the answer.

    Plugin Author edo888

    (@edo888)

    You are welcome! If you are a paid user please use our live chat, so we can identify you and address any issues you have.

    Thanks! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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