• Resolved cynnabeans

    (@cynnabeans)


    Hello! I’m using this plugin and it’s the best swatches plugin so far, it’s the most responsive of all I tried. The only issue I’m having is there is an arrow that appears every time I hover over a swatch. Is there a way to remove this?

    Sorry if this is a duplicate topic, not sure which are the proper keywords to use!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @cynnabeans ,

    Greetings fior the day!

    I have checked and the arrow seems to be added by a third-party plugin or theme. Here’s what we can do to make sure:

    Firstly, try to temporarily switch to another theme, like default themes like – Twenty-Twenty or Twenty Nineteen, and check if the error or issue persists.

    Next, you can deactivate all the plugins temporarily except Variation swatches and WooCommerce and see if that solves the error. If it does then activate plugins one by one to see which plugin is causing the problem.

    Learn more about troubleshooting in WordPress: How to Troubleshoot a Conflict with the Plugin & Theme?

    Hope this helps.

    Let me know how it goes.

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @cynnabeans,

    We haven’t received a response from you for some time now. Based on the elapsed time and considering that you may have found a solution by now, I’m going to mark this thread as resolved.

    However, please feel free to start a new thread if you have any further questions or require additional assistance in the future.

    We’re here to help whenever you’re ready to continue.

    Thank you for your understanding and cooperation.

Viewing 2 replies - 1 through 2 (of 2 total)
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