Arrows in inputs

  • Resolved naresh11381

    (@naresh11381)


    1 year, 3 months ago

    Hi, I have just purchased the pro version of this plugin as it is the most reliable one I have found for SecurePay.

    I have an issue. We are getting a significant amount of users adding the wrong credit card numbers because when they add their credit numbers or CVV and scroll down using the mouse wheel, on some operating system the numbers change due to scrolling in the field that has the arrow for changing the numbers. It doesn’t happen on all operating systems but it does on some.

    SecurePay charge a transaction fee for each time this happens. It is very unusual to have the option to add CC numbers via these buttons and a common practice because of this type of issue.

    Is there a way to remove these arrows and stop any scrolling impacting the numbers?

    Thanks
    Nik

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  • Plugin Author Hem Thapa

    (@hemthapa)

    Hi @naresh11381 , the input arrows are now disabled on both the credit card number and CVV fields. This change is implemented on the free and pro version of the plugin. If you’re using the pro version, please download the updated plugin.

    Thread Starter naresh11381

    (@naresh11381)

    That’s great, thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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