• Resolved k_shah_in

    (@k_shah_in)


    I have installed an ecommerce theme which has HT slider built into it. The slider is working perfectly fine except, I am not seeing the navigation arrows. It is somehow not loading the fonts.

    Can you help me fixing this small issue?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @k_shah_in,

    Thank you very much for reaching out to us ??

    I am sorry to hear about the inconvenience you have experienced with HT Slider.

    Could you please try setting the “Load Front Awesome 4 Support” option to “No” and check again?

    Please follow the screenshot: https://prnt.sc/NCDApRgxhk-z

    If it doesn’t resolve the issue, please create a ticket in our dedicated support center: https://hasthemes.com/contact-us/

    Our support team would be more than happy to help you with this.

    Kindest regards,
    Tarek Aziz

    • This reply was modified 3 months, 2 weeks ago by Tarek Aziz.
    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi there,

    I hope this message finds you well ??

    It’s been a few days since we last heard from you, so I wanted to follow up on the status of this support thread.

    I am assuming that the issue has been resolved already. Therefore, I would like to mark this thread as “Resolved.”

    If there is anything else you need our help with, please don’t hesitate to contact us.

    Our dedicated support team is always here to help.

    Kindest regards,
    Tarek Aziz

    Thread Starter k_shah_in

    (@k_shah_in)

    Hi Tarek,

    I am sorry as I thought I had already replied.

    Actually the default settings was “No”. I changed it to “Yes” and it worked.

    Thanks for your support.

    Best regards
    Ketan Shah

Viewing 3 replies - 1 through 3 (of 3 total)
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