• Normally I can add a thumbnail when I create a new post but I can not do that anymore. Its gone.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Rohit

    (@rohitkc32)

    Hi @hello3,

    Thanks for writing us.

    If you are referring to the feature image for a posts, it is still avaiable. Here is the screenshot for your reference : https://prnt.sc/BdtSs9Ls6nuP

    If you still can’t find the feature image option, kindly share the screenshot of your post editor, so I can look into the issue in detail.

    Regards!

    Thread Starter hello3

    (@hello3)

    @rohitkc32 Thank you for your reply.

    Rohit

    (@rohitkc32)

    Thanks for the screenshot.

    Please make sure that Feature image is enabled from your screen options. Click on the Screen Options in your post editor and make sure the feature image is ticked as shown in the screenshot: https://prnt.sc/it4YxCTfucvu

    Let me know if the above information helps or not, and I will get back to you.
    Regards!

    Thread Starter hello3

    (@hello3)

    @rohitkc32 Where did you take that screenshot? which url

    Rohit

    (@rohitkc32)

    Hi @hello3,

    Kindly edit the posts and click on Screen Options and you will find the feature image section.

    Let me know if it helps or not, and I will get back to you.
    Regards!

    Thread Starter hello3

    (@hello3)

    Hi @rohitkc32

    Is it in this URL? /wp-admin/post.php?post=1300&action=edit&swcfpc=1

    Cause I can’t find screen options if I click edit post.

    Hi @hello3,

    The URL you provided is correct. The above screenshot was from a Classic Editor. Since you are using Gutenberg Editor, kindly click on the three dots in the right side of the save button and navigate to Preferences > General > Document settings, and enable the feature image from there as shown in the screenshot: https://prnt.sc/WMapuoTAv8Ei

    Let me know if it helps or not and I will get back to you.
    Regards!

    Thread Starter hello3

    (@hello3)

    Hi @rohitkc32,

    It seems like I don’t have the option of thumbnail.

    Thanks.

    Rohit

    (@rohitkc32)

    Hi @hello3.

    This is possibly a plugin conflict. Try deactivating all your plugins at once, and see if the feature image option is appears or not. If the feature image appears try activating your plugins one by one and see which plugin is causing the issue.

    Let me know if it helps or not, and I will get back to you.
    Regards!

Viewing 9 replies - 1 through 9 (of 9 total)
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