• Resolved sokratis40

    (@sokratis40)


    I have installed the free version asana plugin product bundles to see it a bit and then install the pro version, but unfortunately it doesn’t work. I normally add the items to the backend but it doesn’t show up at the frontend. what’s wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Emily Wilson

    (@emilywil)

    Hello @sokratis40

    Thank you for choosing our plugin.

    We apologize for the?inconvenience.

    First make sure that you have created a valid product bundle by reading the articles. Bundle items should be purchasable.

    Maybe your theme doesn’t support the default position of the product bundle.

    In the default position, we used the “before css selector” option with “form.cart” to find the cart on the product page and put the bundle before the cart. Maybe you don’t have the “form.cart” in the product page.


    Please follow the below instructions.

    • In the plugin settings – Bundle position option you can try other positions.
    • Also, you can try “before CSS selector” or “after CSS selector” and set the “CSS Selector” field value to “form.cart” and try it. You can use other values for “CSS Selector” if you are a developer.
    • In case none of the listed positions help you, you can try the product bundle shortcode.

    The plugin has the below shortcodes and you can use them.

    • [asnp_wepb_product] Use it on the product page to show the bundles.
    • [asnp_wepb_product show_add_to_cart=”1″] Use it on the product page to show the bundles + add to cart button.

    I hope it helps.

    Best Regards

    Thread Starter sokratis40

    (@sokratis40)

    Thanks a lot for your reply @emilywil ,

    can i give you access to check? I think I’m not doing anything wrong!

    • This reply was modified 9 months ago by sokratis40.
    Plugin Support Emily Wilson

    (@emilywil)

    Hello @sokratis40

    Premium support is available for the pro version, so if you have the pro version please contact us here and provide us the information.

    It can be a cache issue too. To address this, consider disabling the cache temporarily and retrying the action. The plugin relies on the WP Rest API to fetch popup products, so it’s important to ensure that your cache plugin does not cache the Rest API request.

    If the previous suggestion doesn’t resolve the issue, there might be a conflict on your website triggering this problem. To troubleshoot, deactivate all plugins except WooCommerce and the Product Bundle plugin. Test the functionality; if it works correctly, reactivate the plugins one by one to pinpoint the one causing the issue.

    Also, you can try with another theme to make sure that it is not related to your theme.

    Add the below files to the cache excludes, in case you need further assistance please contact your cache plugin support.

    /wp-includes/js/dist/url.min.js
    /wp-includes/js/dist/hooks.min.js
    /wp-includes/js/dist/i18n.min.js
    /wp-includes/js/dist/api-fetch.min.js
    /wp-includes/js/dist/vendor/react-dom.min.js
    /wp-includes/js/dist/vendor/react.min.js
    \wp-content\plugins\easy-product-bundles-for-woocommerce\assets\js\shared\index.js
    \wp-content\plugins\easy-product-bundles-for-woocommerce\assets\js\product\index.js
    \wp-content\plugins\easy-product-bundles-for-woocommerce\assets\js\admin\admin\index.js
    \wp-content\plugins\easy-product-bundles-for-woocommerce\assets\js\admin\product\index.js
    \wp-content\plugins\easy-product-bundles-for-woocommerce-pro\assets\js\product\index.js
    \wp-content\plugins\easy-product-bundles-for-woocommerce-pro\assets\js\utils\index.js
    /wp-content/plugins/easy-product-bundles-for-woocommerce/assets/css/product/style.css
    /wp-content/plugins/easy-product-bundles-for-woocommerce/assets/css/shared/style.css
    /wp-content/plugins/easy-product-bundles-for-woocommerce-pro/assets/css/product/style.css

    Set your Cache lifespan option in WP Rocket to a value below 12 hours; 10 hours would be a starting point, but you may have go down to 8 or even less.

    I hope it helps.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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