Asset optimization

  • Resolved mubarikaden

    (@mubarikaden)


    3 years, 4 months ago

    Every time I go to make an update on my website, Asset Optimization shows me an error code and says that servers will be down for 120 minutes. I re-checked the files on my website, and now I do not even have the ability to view any of the JavaScript or CSS files present on my website. This was very useful to me as I was able to significantly speed up the website, so any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @mubarikaden,

    Could you provide me with some more info on when exactly the issue happens, what kind of updates are you referring to?
    When updating plugins/themes, adding/updating content on your site, changing/updating settings somewhere in your WP admin?

    Could you also share a screenshot of how the error exactly looks?

    Do you know if this issue started anytime recently, for example after installing new plugins or updating your existing ones?
    If that’s the case then there might be something that is conflicting with HB on your site now.
    In that case it would be best to try performing a conflict test by disabling other plugins and switching to default WP theme to see if that helps.
    If the issues are gone activate them back one by one until the issue happens again and that should tell us where the conflict is so we can debug it further from there.

    I suggest doing this test on a staging site, or if you don’t have one make sure to have full backup ready before doing the test on live site.

    Cheers,
    Predrag

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @mubarikaden

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional questions or problems.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Asset optimization’ is closed to new replies.