Assets Optimization can’t find any files

  • Resolved islamnaj

    (@islamnaj)


    3 years, 5 months ago

    Hey,

    Every time I run the check files test, it takes forever and when it’s done I can’t find any files to optimize .. my website link is store.bss-me.com

    Note: I have hummingbird pro on my main website: bss-me.com

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @islamnaj,

    Does the Asset Optimization work on the main site and is able to find the files without any issues?

    It could be that there’s something on that site conflicting with Hummingbird and preventing the results from showing up.

    Can you please perform a full conflict test by disabling your other plugins and switching to default WP theme.
    After that run a new scan and see if it finishes.
    If it does, reactivate things one by one until the issue is back and that should tell us where the conflict is so we can debug it further from there.

    I suggest doing this test on a staging site, or if you don’t have one make sure to have full backup of your site ready before doing the test on live installation.

    Cheers,
    Predrag

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @islamnaj

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)
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