• Resolved RoyalBunny

    (@royalbunny)


    Hi

    First of all this is an amazing plugin and thank you so much for creating it.

    I’m trying to award a badge to the users that shows for how many years they are a member of us. To do this

    1. I have created a point type.
    2. I added the hook “anniversary” to that point type and changed the point amount to “1”.
    3. I have created a badge and assigned an image to it.
    4. I have selected my newly created anniversary point type for the requirement and selected “anniversary” for the reference.
    5. I have entered “1” for the amount and selected “total” from the drop down. I did not specify a reward leaving it at “0”
    6. I have added a second level for the second year and entered 2 for the amount, leaving the reward amount at “0”.
    7. Added 4 more levels.

    Now when I press “assign badge” it only gives the badge to 1 user which is the second admin account I have created when I set up the site 3 years ago. No other users get any badges or points. What am I missing here?

Viewing 5 replies - 1 through 5 (of 5 total)
  • A.Tariq

    (@arsalantariq)

    Hi @royalbunny,

    Thank you for contacting us, Can you please confirm that is there any log made for other users with reference to anniversary? As it will only assign badge to a user if the log is made.

    Thread Starter RoyalBunny

    (@royalbunny)

    Hi @arsalantariq,

    Thank you so much for the reply. On the day I created the point type and badge, that one particular user I mentioned had two log entries for receiving points. The day after that 2 more users were added to the log. One of them is the first created admin (it received the points two times) and the other one is a seemingly random user with to particular features.

    No other log entries for the point type.

    A.Tariq

    (@arsalantariq)

    Hi @royalbunny,

    Our technical team needs some more info from your side can you please create a support ticket on our official website.

    Thread Starter RoyalBunny

    (@royalbunny)

    Sure. But before that, would you recommend using myCred Retro to recalculate past years?

    A.Tariq

    (@arsalantariq)

    Hi @royalbunny,

    myCred anniversary itself will award the past years points when you enable the hook so there’s no need to use the retro.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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