Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Dylan James

    (@dylanjkotze)

    Hi,

    Thanks for the question.

    You can assign or remove members to and from projects from the ‘Members’ tab when viewing the project.

    Kindest regards,
    Dylan

    Thread Starter rainco

    (@rainco)

    Great, thanks! I’ve also pinged you a private email (with an additional question) as I wasn’t sure when you’d respond.

    Plugin Author Dylan James

    (@dylanjkotze)

    Great thanks. I will respond to the email now.

    Best regards,
    Dylan

    Hi,

    I’ve got a problem assigning members to a project.
    I’m able to select the members, but the “Save Members” Button wont function properly. Do I need to adjust any special settings?

    Thanks for help. I fear it’s a user fail, but I don’t get a proper solution.
    Best regards,
    Olof

    Plugin Author Dylan James

    (@dylanjkotze)

    Hi @algordan,

    Thanks so much for letting me know and sorry for the trouble.

    This sounds like it might be due to a JavaScript error. Could I kindly ask if you could send me a screenshot of the JavaScript console on the page after you have clicked on the Save button? The console can be opened by right-clicking on the page and clicking Inspect and then clicking on the Console tab.

    This will help a lot in finding the cause of the issue as well as a solution as soon as possible.

    Kindest regards,
    Dylan

    Hi Dylan,

    This link shows a screenshot of the error message.
    https://ibb.co/1Ghs5yK

    If you need any other informations or screenshots, pleaese ask.
    I’m glad to help you, cause I really like your Software.

    Kind regards,
    Olof

    Plugin Author Dylan James

    (@dylanjkotze)

    Hi Olof,

    Thank you so much. There is definitely a PHP error in the request which is causing this issue.

    To find the issue and a solution as soon as possible, could I kindly ask if you could send me the PHP error logs for the site to [email protected] so that I can take a closer look at the issue?
    The PHP error logs can be obtained by requesting it from your hosting provider or getting it via FTP.

    Thanks for your time. I am looking forward to helping get this resolved.

    Kindest regards,
    Dylan

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Assigning Users to Projects’ is closed to new replies.