Assistance Needed: Adding Custom Field to New Order Emails

  • Resolved dhb1989

    (@dhb1989)


    3 months, 1 week ago

    Hello,

    I hope this message finds you well.

    I have created a new custom field for “Gender,” which is displayed on the checkout form and within the orders tab on the admin site. However, I noticed that this custom field is not included in the “New Order” emails sent to both the admin and customers.

    Could you please advise if there is a setting or method to include this custom field in the order emails?

    Your assistance would be greatly appreciated.

    Thank you!

    Best regards,
    Dharmesh

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    Thank you for reaching out to us.

    These custom fields of your plugin may appear on our email template using the WC hook feature. Please visit?this documentation?or watch?this tutorial video.
    Please drag the WC hook element and drop to some positions: Before, after, order meta positions.

    Let’s check again and keep us updated.

    Best regards.

    Thread Starter dhb1989

    (@dhb1989)

    Hello @lavendervu2510,

    Thanks for your reply. I’ll check it and update you!

Viewing 2 replies - 1 through 2 (of 2 total)
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