[NSFW] Assistance Needed with Retrieving Custom Field Data on WooCommerce Checkout

  • Resolved itaskmaster

    (@itaskmaster)


    10 months, 3 weeks ago

    Dear Uncanny Automator,

    I’m encountering an issue and I’m seeking your assistance. My setup involves the use of the Checkout Field Editor (Checkout Manager) plugin for WooCommerce. I’ve successfully added a custom field named ‘domain name’ to the checkout, as depicted in the attached file.

    My objective is to retrieve this custom field’s data when clicking on a star icon, similar to what’s illustrated in the second attachment. Recently, I came across another individual facing a similar problem who left a comment on WordPress. Here’s the link: [WordPress Support Thread](https://www.ads-software.com/support/topic/can-not-get-custom-field/)

    However, I’m unsure how to acquire the ‘Order ID token’ and ‘meta key’, as I responded to the person encountering the same issue. Could you please provide clarification on this? This feature is crucial for our needs.

    Best regards

    itasmaster

    • This topic was modified 10 months, 3 weeks ago by itaskmaster.
    • This topic was modified 10 months, 3 weeks ago by itaskmaster.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @itaskmaster ,

    I think our team might have replied to your Help Desk ticket, but just in case, our team confirmed that if the value of the field you’re using is stored in order meta, then you can retrieve it by using our post meta token (https://automatorplugin.com/knowledge-base/post-meta-tokens/) and looking up the value of your meta key for that order ID. This quick video might help: https://cln.sh/7VN8HXYm.

    Since we don’t have a direct integration with the plugin you’re using, you will need to know the meta key that they use to store the data. The plugin you’re using should be able to confirm that if you aren’t able to find it in their documentation.

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