Astra 4.1.4: Toggle button (burger menu) not working

Hi @focustoinfinity,

We have a very few users reported the same. We are sorry for the inconvenience you may have because of this.

Anyway, I would like to inform you that our team has fixed this. Please consider reaching out to us through our Support Portal, so we can share with you the dev version of the Astra theme that contains the fix for this issue.

Kind regards,
Herman ??

Hi Herman,

Thanks for your message – that’s great news!

I already raised a support ticket some days ago (387718). Maybe you can provide me with further details on how to get the dev version so that I could test the fix in my test environment.

Thanks and best regards

Hendrik

Hi @focustoinfinity,

I had responded to your ticket earlier today, and I also just noticed that you have responded back and confirmed that the issue gets fixed with the dev version I provided. Thanks for the confirmation.

Please mark this thread as Resolved and feel free to start a new thread if there is anything else related to Astra we can help you with.

Kind regards,
Herman ??

Could you please share the solution you provided? I’m experiencing the same issue.

why not publishing the solution here @bsfherman

Hi @sihamisi,

While we are confidence with the fix we did, this is still a dev version, hence it would be better if we share it “privately“.

You can just submit a ticket through our Support Portal and we will share it with you. You can even mention about this thread, so you don’t need to re-explain the problem you are facing.

Kind regards,
Herman ??

@bsfherman I submitted a ticket with the number ‘389289’ before contacting you here. I am currently awaiting your response ??

I am also facing the same issue so I had to downgrade to previous version (4.1.3). Looking forward to a new release soon enough.

I got same problem after update astra to 4.1.4 my toggle button doesn’t work… It is possible to download previous version or older one?

Yes, you can download the previous version using this:

https://downloads.www.ads-software.com/theme/astra.4.1.3.zip

Hello @jeremyvibe / others,

We have released an fix for this issue in our latest update 4.1.5. Please update to the latest version and let us know if that works.

Have a great day ahead! ??

@sumand123 Yes, its work well afer update, Thank you very much.

@surenderk Thank you too for Upload order version.

Hi there,

I am sorry to say, but the 4.1.6 version does not fix this issue.

Same problem here.

Toogle navigation leads to a white frame without any content.

Hope for a soon reply, cause the customers site is finished and needs to publish!

PS: It works with other templates. I tested it.

Thanks.

• This reply was modified 1 year, 4 months ago by laptolap.

Hi @laptolap,

Pretty sure your problem is different from what had been discussed on this thread.

Would you please start your own thread and provide more details about the problem you are facing? Don’t forget to share your site URL, so we can check it from our end.

Thanks for your cooperation.

Kind regards,
Herman ??

Hi Herman,

thanks for your reply.

Meanwhile I could solve the problem.

In my case there were no content in the section “Off canvas” although it has to be there ??

My ticket can be closed too.

Regards Heiko