Astra Theme Having CLS Issue With Header Menu

  • Resolved ulmerju

    (@julianulmer)


    11 months, 1 week ago

    I am having CLS issue with the desktop header of Astra theme. This is affecting my website ranking as well. I have searched a lot online but couldn’t find any solution.

    Please check the attached image. The desktop menu appears vertically for a second and then changes to normal. This is causing CLS issue.

    Image:?https://ulmer.shop/wp-content/uploads/2023/12/menu_bug.jpg

    When I clear the cache, it gets fixed but starts to show up again after a while.

    This issue isn’t just with my website but some other major websites that are using Astra theme are also having the same issue. I tried to contact Astra support via email but they didn’t provided any satisfactory solution.

    Please help me fix this.

    Thanks in advance!

    Best Regards

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • holle75

    (@holle75)

    Hi Julian, please have a quick lookaround here (scroll to the end)

    https://www.ads-software.com/support/topic/wpo-caches-products-without-vat/

    Disabling “file generation” (Astra Pro, also free?) solved many weired problems for me. The header Menu problem still persist (in all caching plugins i tried so far)

    Astra Support is one of the hardest to convince to get into “strange problems”. They make you go in circles for a long time without a solution. The same problem you mentioned above i have for month/years with Astra (besides weired behavior of the mini cart …. fixed after years, strange behavior of labels of fields in checkout … still not fixed, and so on). I canceled my (Pro) subscription because of that.

    Sure they could say “this is not our problem because you use a caching plugin”, but hey, who′s not?!

    @herman (from Astra, active here), sorry, I have to spread the word about this. You guys cost me too many hours and are seemingly not interested in going the extra mile for bug solving. People need to know.

    Thread Starter ulmerju

    (@julianulmer)

    It’s been 5 months and I’ve tried countless times to deal with this problem with the Astra and other supports.

    @herman Unfortunately it has to be said that Astra isn’t really there to help. They simply blame the problem on the caching plugin.
    You really have to ask yourself why you are buying the Pro version.

    I have actually seen the problem with other caching plugins, so I think it must also have something to do with the Astra Them.

    People have been talking about this problem in the forum for a long time. However, there has never been a solution so far.

    • This reply was modified 5 months, 3 weeks ago by ulmerju.
    Thread Starter ulmerju

    (@julianulmer)

    It looks like the issue is being caused by this CSS file:?
    …/wp-content/themes/astra/assets/css/minified/frontend.min.css?ver=3.9.2

    Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @julianulmer –

    Please file a bug report via Github. This will get the issue in front of our development team.

    They will be able to determine if there is something that we can address on our end or if it needs to go through Astra.

    @julianulmer I replied on your Github issue here. One suggested fix I found on a different thread was to enable mobile support in the caching problem. Apparently, this resolved the problem for someone using Litespeed Cache. It seems to be a problem “with all caching plugins”, so you’d think Astra would try to avoid that by fixing the problem themselves.

Viewing 5 replies - 1 through 5 (of 5 total)
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