Astra Theme Nav disappears in Royal Addon single product page

  • Resolved michelemercati

    (@michelemercati)


    10 months, 1 week ago

    Hello, i’m having a problem with Royal Addon plugin used with Astra.

    I’ve custimized the single product page but the nav and the footer that i’ve build with Astra doesn’t show. I’ve checked if there was a Royal Addon header template that was overriding the theme’s one but there is nothing.

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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