Asymmetry quantity field

  • Resolved joelmellin

    (@joelmellin)


    3 years, 3 months ago

    The quantity field is not visible at all if there is only 1 left in stock. Was it like that before? If I remember correct it showed up before even if the quantity was only one. I like it better if it shows also if the quantity is only one. As you can see in the attached picture it creates a asymmentry when the quantity field is not there for the products that only have one in stock. The add to cart button will then be higher up under the picture of the products with only one in stock compared to those with more in stock.
    Picture 1

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @joelmellin,

    The display of that section is controlled by your theme or customizations through plugins or code.

    In this case, you’d be best placed checking with the tool you used to add the customization to see if there’s a way to remove the conditional display of the quantity field.

    If the field was added by a developer, you could also get in touch with them or the WooCommerce Customizations Partners to amend that behavior.

    Hope this helps.
    Thanks.

    Thread Starter joelmellin

    (@joelmellin)

    Ok, but those that made the plugin that I used to add this quantity field replied:

    “@joelmellin this is a woocommerce feature and we cannot control it.”

    Is it the theme then that is controling it if it is not the plugin nor woocommerce?

    • This reply was modified 3 years, 3 months ago by joelmellin.

    Hi @joelmellin

    By default, WooCommerce doesn’t hide quantity field when there is only 1 left in stock. So as @abwaita mentioned, this feature is added by something that is unique to you site such as theme, plugin or custom code.

    You can determine what’s adding the feature by temporarily switching your theme back to Storefront and disable all plugins except for WooCommerce. Then re-enable plugins one-by-one until you find the one.

    If you don’t want to test on your live site, you can create a staging site using a plugin called?WP Staging: https://www.ads-software.com/plugins/wp-staging/

    Hi @joelmellin

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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