Atribute filter disappearing

Hi Victor (@vhfilgueiras),

probably you have a wrong configuration in YITH Plugins > Ajax Product filter > Frontend or an issue with function register_sidebar of your theme.

1) To know how set up fine this section please read this post: Ajax Product Filter Frontend configuration

2) If the frontend tab are configured fine you can read this post about register_sidebar issue: click here.

However, if you post the shop page url I can try to understand what the problem is.

Thanks.
Have a nice day
YITH

Hi there, thank you for the reply.

The configuration seems to be fine. Shop URL: https://www.accessorispazio.com

PS: I removed the filter and the woocommerce sidebar is disabled, please let me know if I need to active this in order to you guys analyze the issue.

Thanks,
Victor

• This reply was modified 7 years, 9 months ago by vhfilgueiras.

Hi Victor,

yes, enable it please.
Thanks.
Have a nice day
YITH

Dear support,

Done, activated in the following link: https://accessorispazio.com/categoria-produto/aneis/

The language is PT-BR, “Tamanho” = Size. There are only a few products with this atribute, please let me know if you need any action from my side.

Thanks,
Victor

Any news regarding this issue?
Thank you.

Hi,

I didn’t see our plugin, too:

Let me know.
YITH