Attach to Post – Blank

  • Resolved Evanslooten

    (@evanslooten)


    11 years, 2 months ago

    – WordPress up to date? Yes, 3.8
    – NextGEN up to date? Yes, 2.0.40
    – What version of NextGEN Gallery did you upgrade from? 2.0.11

    (please confirm the following, with your server host tech) :
    – MySQL up to date (at least 5.2.4)? 5.5.30
    – PHP up to date (at least 5.0)? 5.3.27
    – The mod_rewrite Apache module activated? Yes, active.
    – PHP Safe Mode OFF? Yes, Safe mode OFF.

    Additional information that will help us find a solution:
    – Who are you hosted with? InMotion Hosting
    – What theme are you running? Same issue with all plugins disabled and 2014 theme active.
    – Which plugins do you have installed and activated? Same issue with all plugins disabled and 2014 theme active.
    – Does this error still occur if you switch your theme to the WP default, and deactivate all plugins except NextGEN Gallery? Same issue with all plugins disabled and 2014 theme active.

    **************************************************************

    Site was installed in a subdirectory, “wordpress” with matching WordPress and Site URLS. Taken live by modifying htaccess, index and site URL accordingly. I have preformed this action quite frequently, I can verify it was done correctly. Galleries, settings and all admin sub-menus as part of the added gallery menu work fine.

    Attach to Post brings up a window with just the NextGEN branding. Looking at the source, it gets to the unordered list but dies when processing $tabs. A dump reveals $tabs is empty.

    Reverting the Site URL (to include the trailing wordpress) corrects the issue.

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @evanslooten – When NextGEN Gallery is initially activated it saves some paths to the database which are not readily accessible by the average user.

    We generally recommend submitting a Bug Report (https://www.nextgen-gallery.com/report-bug/) mostly so we can verify these circumstances and then will generally offer our Reset Tool which will usually sort out this issue … it’s very common in “migration” situations.

    We are working on a new (beta) release that will also have this “Reset Tool” functionality included with the main NextGEN Gallery plugin as well.

    Thanks for sharing your work-around for your site.

    – Cais.

    Thread Starter Evanslooten

    (@evanslooten)

    It wasn’t meant to be a workaround, we do not want the trailing wordpress in the url.

    I have also used the current available version of your Reset Tool from bitbucket, which did not resolve this issue.

    Thread Starter Evanslooten

    (@evanslooten)

    Note I have also checked for the path in the database, based on my previous searching on this issue. I was directed to the ngg_settings, specifically irURL which was an empty string. If you could provide me the correct location of the settings in the database, I would be grateful.

    Plugin Contributor photocrati

    (@photocrati)

    @evanslooten – irURL is basically for the “imagerotator” which I am not certain as to how that would be related to the ATP being blank.

    It may be best for you to submit a Bug Report (https://www.nextgen-gallery.com/report-bug/ … please reference this topic) with your site specifics so we can get a closer look at what might be going on.

    We will need log in and FTP credentials to your WordPress installation as well, please include those with your Bug Report, too.

    Thanks!

    – Cais.

    Thread Starter Evanslooten

    (@evanslooten)

    After a thorough examination of the code and some debugging, I have determined it is in the file security/class.wordpress_security_actor function is_allowed() that the plugin is breaking.

    When $entity is null, which it is in the my case, it is set to return false. If I return true (CAUTION: This does disable user capability checking) the ATP window functions as expected.

    As everyone in the organization with access to the site will have all capabilities, this is as far as I needed to go to correct our issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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