Attachment details for PDFs do not show broken links/media

  • Resolved beatty67

    (@beatty67)


    2 years, 11 months ago

    Hi,

    I’m returning to Jetpack support but am not sure my question is specifically Jetpack-related.

    A site I’m working on is missing a ton of media files: images and pdfs mostly.

    When an image has been stolen, it’s kind of easy to spot that it’s missing when viewing the Media library.You see a broken icon or a blank icon where an image should be.

    But when a PDF file is missing, it’s really tough to spot in the Media Library. The icons remain the same whether a PDF file is somewhere in the uploads directly or not! It’s only until you click further onto the attachment page that you see a 404 error. It would seem that the Media library is not working properly in this instant for PDF files.

    Is there a quick way to view missing pdfs from the Media library?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @beatty67!

    Your question is indeed not strictly Jetpack-related, so I’d recommend asking in the www.ads-software.com forums here:

    Support Forums

    You will surely find more knowledgeable people there that can answer your question.

    Hope this helps! If you have any other Jetpack-related question, feel free to create a new thread ??

Viewing 1 replies (of 1 total)
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