Attachment Error

  • Resolved tbvdg

    (@tbvdg)


    1 year, 7 months ago

    Hi,

    We’re seeing this error in PostSMTP with the recent versions of Custom Emails for WooCommerce. The attachment field was empty in the email template.

    Code: 400, Message: Bad Request, Body: {“errors”:[{“message”:”Additional property name is not allowed.”,”field”:”attachments.0.name”,”help”:null},{“message”:”Invalid type. Expected: string, given: boolean.”,”field”:”attachments.0.type”,”help”:”https://sendgrid.com/docs/API_Reference/Web_API_v3/Mail/errors.html#message.attachments.type”}]}

    Reverting to 1.9.0 resolves the issue and the custom email is sent as expected.

Viewing 4 replies - 1 through 4 (of 4 total)

  • HI @tbvdg,

    Thank you for reaching out to us. We’re sorry to hear that you’re experiencing this issue with Custom Emails for WooCommerce.

    We have escalated this to our development team for further investigation will work on finding a resolution as soon as possible.

    Thank you for bringing this to our attention, and please let us know if you have any further questions or concerns.

    Kind regards,
    Moshtafizur

    Plugin Author Algoritmika

    (@algoritmika)

    Hi, @tbvdg,

    We’ve just released a new plugin version (v1.9.7). I think I was able to fix the issue with the attachments. Could you please give it a try and let me know if it’s working properly now?

    Thread Starter tbvdg

    (@tbvdg)

    Hi @algoritmika,

    This latest release appears to have resolved the error. Thanks for the quick resolution.

    Plugin Author Algoritmika

    (@algoritmika)

    Hi, @tbvdg,

    Happy to hear it’s solved. Please let me know if you’ll need anything else.

Viewing 4 replies - 1 through 4 (of 4 total)
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