• Resolved schnuffi

    (@schnuffi)


    Dear forum members,
    I have a strange problem with “contact form 7” (5.1.9) and “Drag and Drop Multiple File Upload – Contact Form 7”. Everything worked fine for months, but a few days ago the form stopped to transfer attached files to the sent emails.

    In other words: when the form is filled out and submitted, it uploads the attached file(s) to the temp folder, the success message is shown, the mail is sent and I can see the uploaded files in the /wp-content/uploads/wp_dndcf7_uploads/wpcf7-files/ folder. So the form itself seems to be working. But the received eMails only contain the text of the form fields, but not the attached files!

    I checked everything, even the short code for the attachments in the email-tab of cf7 is correct (otherwise it wouln’t even upload the files to the temp-folder).

    When I check the submitted forms via the “Flamingo”-plugin, I can see the mails text AND the correct link to the temp-folder, from where I even can open the uploaded files.

    But when I call up my mails, the do not contain the attached file. Even the confirmation copy to the sender, which is in a complete different mailing-domain, doe not contain the files, so I can exclude an antivirus software or some network or firewall rule from being the reason.

    I tried to downgrade cf7 temporarily to a former version, but this didn’t change anything. So my guess is, the problem does not arise from the plugin itself. But what could it be then?

    Besides a related question: the attachments in the cf7-temp-upload folder seem to get deleted from time to time automatically. So after a while I even can’t get access to the attachments in that way any more. Does anyone know where to control this behaviour?

    Any help greatly appreciated!
    THX Christian

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  • Thread Starter schnuffi

    (@schnuffi)

    Problem is solved. It seemed not to be caused by CF7 but by the additional Multiple File Upload Plugin for CF7, but the actual reason could not be found (even not by the plugin developer). Finally just deactivating and activating this plugin again solved the problem!

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  • The topic ‘Attachments get uploaded to server, but are missing in emails’ is closed to new replies.