Attempt to disable animation (edit css) disabled site

  • Resolved apercoh

    (@apercoh)


    9 years, 5 months ago

    Hello, in my first attempt to edit the CSS and disable animation in the Colorway theme by Inkthemes my site completely disappeared. I had commented out the line in the functions.php with /* /* as this screenshot shows: https://screenpresso.com/=hkbHd and as I tried to navigate to another page, that’s when the site went white (nothing loads).

    I can only see a white screen load for any page of my site, including admin in google chrome, but the homepage loads when I switch to firefox. So, I can’t get back to anything to edit the site and I don’t believe I have an FTP. I’ve also cleared cache and cookies, but it doesn’t seem to help.

    My website is https://www.thenextbigjump.com

Viewing 4 replies - 1 through 4 (of 4 total)

  • If you used /* and *\, that’s actually a multi-line comment in a JS file. Try adding only two // marks to just the front of that line (no asterisks) instead.

    I just noticed you said you don’t have the FTP – you’ll need to edit the file directly somehow in order to fix this, I believe. That will require you having either an FTP or access to the hosting CPANEL so you can access the file through their web-based FTP.

    Thread Starter apercoh

    (@apercoh)

    Thanks, I did comment out the line incorrectly as you’ve said. I found the CPANEL from my site’s host, but I’m not sure where to go from there. I use Bluehost if that helps you give me a little more information on where to edit the functions.php file.

    Thread Starter apercoh

    (@apercoh)

    Thank you for your help. I was able to get into the file manager of the CPANEL from my webhost and edit out the incorrect commenting from the functions.php file. The site is now loading properly and I can access admin.

Viewing 4 replies - 1 through 4 (of 4 total)
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