Attendee limit has been reached

  • Resolved shaunkirk

    (@shaunkirk)


    4 years, 10 months ago

    Hi,

    We have configured the plugin and have managed to do a few test registrations but are now getting the following error

    Unfortunately the attendee limit has been reached for this webinar so we were unable to register you for Embracing Virtual Hiring

    But we have only 3 people register for the webinar during testing and have register limit of 10,000.

    Any advice?

    PHP Version: 7.1.33
    Wordpress Version: 5.4.1
    Plugin Version: 14.14
    Current Theme:
    Application Used: Our Official Application
    Active Plugins:
    ACF Content Analysis for Yoast SEO
    Advanced Custom Fields PRO
    Akismet Anti-Spam
    Column Shortcodes
    Contact Form 7 – Success Page Redirects
    Contact Form 7
    Contact Information Widget
    Custom Fonts
    Google Tag Manager for WordPress
    Forms: 3rd-Party Integration
    Google Analytics Dashboard for WP (GADWP)
    Google XML Sitemaps
    Lucky Orange | Chat, heatmaps, polls, visitor recordings, live analytics.
    Easy Social Media Widget
    Redirection
    SVG Support
    TLS 1.2 Compatibility Test
    Webinar
    WordPress Importer
    Yoast SEO
    WP GoToWebinar
    ReCaptcha v2 for Contact Form 7

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @shaunkirk,

    You would need to contact GoToWebinar support about this one and ask them if there are any API limitations on your account. Our plugin is just reporting back what GoToWebinar is saying. Thanks,

    Hello,

    after connecting with a new gotowebinar account we have the same problem.
    Was there a solution to the problem? If so, can you tell us the solution?

    Thanks

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    @kpwawp

    You would need to contact GoToWebinar support about this one and ask them if there are any API limitations on your account. Our plugin is just reporting back what GoToWebinar is saying. Thanks,

    We actually ran into the same issue yesterday. That is the: Webinar Registration Unsuccessful (attendee limit reached). And our GoToWebinar form didn’t have a limit.

    From the WP GoToWebinar administration page we re-logged in to GoToWebinar and then the error ceased. Guessing the login token needed to be refreshed or something.

    • This reply was modified 4 years, 4 months ago by ryanmusique.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Attendee limit has been reached’ is closed to new replies.