Attendee list entry wihout date

Hi Knut,

Thank you for reaching out, and I’m sorry to hear about the difficulties.

It is not clear to me as to which attendee list you are referring to. Are you talking about the attendees related to event tickets that can be viewed in the admin dashboard?

Hi @tristan083,

thank you for your reply.

I refer to the list retrieving with https://<domain>/wp-admin/edit.php?post_type=tribe_events&page=tickets-attendees

It shows the attendees for all events.

Regards, Knut

Hi @noesiskl

Thanks for your response.

To assist you better, could you provide a screenshot of your attendee list where we can check the entries with and without dates? I want to check it further on my end.

(please blur the name and email address of your attendees for privacy; this is also for us to follow the WordPress Forum Guidelines.)

As for the Export button issue, please make sure you’ve selected an attendee (check the box) before clicking the Export button. If that doesn’t help, please enable debugging and check the logs for any related errors about our plugin. As always, please test this first on your staging site to avoid unnecessary downtime.

Let me know how it goes.

Hi @d0153,

screenshot of the list below (hope that helps!):

The issue with export button I will examine tomorrow and come back with my findings … ??

Addentum:

If the name in the list is the name of the ticket, we have an “user error” in our case. The guy, who created the events and tickets names only the events correct (with date), but not the assigned tickets.

BTW: Is there a plugin that allows to create a series of events with tickets? We have the website of a school and need events (with tickets) for registration (“Anmeldung” in German, parents come with their child to the school office) as:

• day 1, 9.00 – 9.30
• day 1, 9.30 – 10.00
• …
• day n, 15.00 – 15.30

Regards, Knut

• This reply was modified 1 year, 1 month ago by noesiskl. Reason: addentum
• This reply was modified 1 year, 1 month ago by noesiskl. Reason: clarification of "registration"

Hi Darian (@d0153),

now I know: the export works only for one specific event. If I retrieve the list of all events (with https://<domain>/wp-admin/edit.php?post_type=tribe_events&page=tickets-attendees) and select one or more attendees, nothing is exported (but a new tab is opened – would be nice if that closes and a warning will appear, that and why nothing else is done).

To export attendees of more than one event would be useful in some cases, however! ?? Keep in mind our series of events (my post of yesterday): the backoffice would like to create and export a list of all registrations for a specific day.

However, also the export problem seems some kind of “user error” and so I would only state the wishes for enhancements of the plugin. And be so nice to answer my question regarding to a plugin or add-on for events series.

Many thanks in advance for your effort and regards,
Knut

Hi @noesiskl

Thanks for your message.

Regarding your question about series tickets, I think Series Passes could accommodate your needs.

See- https://theeventscalendar.com/knowledgebase/series-passes/

If you have further questions or concerns about Series Passes please open a Pre-Sales Support Ticket on our Help Desk.

As for the enhancement about the export, you may submit a feature request for it via this form:?https://evnt.is/ideas

We take user ideas and contributions very seriously, and many times ideas contributed by our customers end up in our future releases as they collect votes.

Hi there,

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.