Attendee Registration Fields in New Order email

  • Resolved theedigital

    (@theedigital)


    11 months, 4 weeks ago

    Prior to today, our Attendee Registration Fields passed through into our New Order email. Suddenly they stopped! Anybody else have this issue or a resolution? thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Darian

    (@d0153)

    Hi @theedigital

    I’m sorry to hear that you’re experiencing this issue. Let me help you with this one.

    Could you provide the versions of following for us to investigate this further on our end:

    • WordPress
    • Event Tickets
    • PHP
    • and the URL to one of your events where you experienced the issue.

    Looking forward to your reply.

    Thread Starter theedigital

    (@theedigital)

    WordPress 6.4.1

    EventTickets Plus 5.7.0

    PHP 8.2

    https://www.thecookeryhouston.com/

    Thank you!

    Plugin Support Atousa Najafi

    (@atousanajafi)

    Hi?@theedigital,

    Since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.??

    One of my colleagues will be with you shortly. We look forward to helping you out with this one. 

    Best,

    Atousa

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like it has been some time since we received a response from you, therefore, I will consider this matter as resolved. If you require any further assistance, please do not hesitate to start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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