• indufact

    (@indufact)


    I got a download link after paying via PayPal, which does not work. Since November 16th, 2019, I send several emails to the support, I wrote Peter Featherstone directly by email, contacted him via Facebook group and via LinkedIn. I did not receive any answers why I can not download the PRO version after payment. Now I have contaqct PayPal’s conflict management. Thank you Peter, I lost a customer!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Peter Featherstone

    (@peterfeatherstone-1)

    Hi there,

    I no longer work on the project as of 3 months ago. I don’t have a Facebook group and I’ve just seen your LinkedIn message (I never use LinkedIn).

    I am also no longer in charge of the PayPal account, the plugin, website or anything related to the plugin anymore so you will need to take it up with the new owners who will hopefully resolve it for you in a timely manner.

    All the best

    Peter

    Plugin Contributor responsivemenu

    (@responsivemenu)

    Sorry about the confusion, I will escalate this now. Lets connect on my personal id for faster messaging – [email protected].

    Plugin Contributor responsivemenu

    (@responsivemenu)

    Some times our Paypal verification fails due to restrictions from API tokens. I have manually verified it now, you should be good to go.

    I apologies and hope that you will change your mind about our org. Again, sorry about the mess up.

Viewing 3 replies - 1 through 3 (of 3 total)
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