Hi @carlbeenen,
We are sorry for the inconvenience you faced. We do send a couple of reminders before and right after the renewal. We are definitely not looking to mislead our users and we’d be happy to help you with this and provide all the necessary details!
Since this query is about the paid version of WPForms, could you please submit a support ticket through the WPForms account dashboard when you have a chance?
From there, our support team will be able to take a closer look and investigate the case.
Thanks!
