Attribute filter

  • Resolved basvweb

    (@basvweb)


    2 years, 12 months ago

    Hi,

    I have am using the WooCommerce filter to filter attributes. Now one attribute is called ‘Brand’ and I use that to filter all the brands.

    I have 175 brand attributes and I use 120 of them. Now my filter only shows 19 brands, how is this possible? I have already disabled all plug-ins and theme’s except WooCommerce and the problem still occurs. When I go to a product and delete the attribute and add it again it does show up in the filter list, but I cannot edit 3.000 products one by one to let it show again..

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    Can you first make sure that your plugins, WordPress and theme are all up to date? If they are already updated, please navigate to WooCommerce > Status > Tools, and regenerate the product attributes lookup table to see if that fixes the issue for you.

    Thread Starter basvweb

    (@basvweb)

    EXTRA

    On another website 2 attribute filters disappeared completely.. When I went to WooCommerce > Status > Tools > Regenerate the product attributes lookup table they show again for 1 minute and then disappear again..

    Thread Starter basvweb

    (@basvweb)

    @maykato Everything is up-to-date

    Hi @basvweb

    Thanks for letting us know.

    Do you remember making any changes before the issue started such as updating or installing plugin(s)?

    Could you please share with us the following:

    1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    2. Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    We haven’t heard back from you in a while, so I’m going to mark this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Attribute filter’ is closed to new replies.