Attribute name not showing in backend under variable product

  • Resolved thebobajob

    (@thebobajob)


    2 years, 4 months ago

    I have added a custom attribute to a variable product but under the attributes tab, when the accordian for those attributes is closed, there is no name being output in the H3 under the <strong class=”attribute_name”> tag, it is empty and you can’t tell what it is. When I open the accordian the attribute name is populated and the values are saved, everything works fine.

    This is annoying and ultimately it will be my client who has to populate this when they add a new product and I know they will panic if they can’t see the name.

    Any ideas what might be the problem? It was all working fine. The same happens if I try it with preset attributes too.

    The only thing that I changed before it stopped working was adding WPC Grouped Product for WooCommerce plugin which I decided wasn’t needed and is now deactivated and deleted.

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  • Hi @thebobajob

    Thanks for reaching out!

    Firstly, I apologize for the delayed response.

    Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Furthermore, I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

Viewing 1 replies (of 1 total)
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