Attributes and variations dissapear after saving (after update to 3.5.1)

  • Resolved Juan Sebastian Aparicio

    (@juansebas07126)


    6 years, 4 months ago

    Hi, when creating attributes and press “save attributes” button, the attributes added dissapear, same for variations.

    Please help. This is happening after update to V 3.5.1

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @juansebas07126,

    Can you please provide us with the detailed step-by-step description of how I can reproduce it on my test site?

    Does the same happen with all other plugins disabled and Storefront theme active?

    Also, please include your System Status report from WooCommerce > Status > Get system report > Copy for support.

    Cheers!

    Hi Guys, I suffered the same issue. After reading suggestion from Elvira, I disabled all plugins, and saw that the issue is fixed. So I debugged and found the plugin which causing this issue. It is:

    WooCommerce Variation Swatches

    All you need to do is to update this plugin to latest version. It fixes the issue.

    Thread Starter Juan Sebastian Aparicio

    (@juansebas07126)

    Looks like is an issue with the plugin WR custom attributes from Woorockets, thanks for your help

    Hi @ozanyilmaz2017 and @juansebas07126,

    I’m glad that you were able to find the root cause of the issue ??

    I’ll mark the thread as resolved now!

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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