Attributes not showing after importing CSV file

Hey there!

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

### WordPress Environment ###

WordPress address (URL): https://eastcoastpaint.co.uk
Site address (URL): https://eastcoastpaint.co.uk
WC Version: 4.1.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.1.3
Log Directory Writable: ?
WP Version: ? 5.5 - There is a newer version of WordPress available (5.5.1)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.9
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 2500
cURL Version: 7.65.0
OpenSSL/1.0.2k-fips

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.33-MariaDB-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.8.1
WC Database Prefix: wp_
Total Database Size: 42.96MB
Database Data Size: 30.49MB
Database Index Size: 12.47MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 4.34MB + Index: 0.27MB + Engine InnoDB
wp_postmeta: Data: 16.13MB + Index: 8.20MB + Engine InnoDB
wp_posts: Data: 7.08MB + Index: 1.06MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.36MB + Index: 0.28MB + Engine InnoDB
wp_term_taxonomy: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 1.52MB + Index: 1.25MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

astra-advanced-hook: 1
attachment: 576
custom_css: 4
customize_changeset: 3
elementor_library: 4
elementor-hf: 3
nav_menu_item: 173
oembed_cache: 13
page: 16
post: 5
product: 1555
product_variation: 2890
revision: 284
shop_order: 6
wpcf7_contact_form: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (23) ###

Astra Pro: by Brainstorm Force – 2.5.0
Premium Starter Templates: by Brainstorm Force – 2.2.4
Better Search Replace: by Delicious Brains – 1.3.3
Coast Paint Customization Addon: by Vikas Sharma – 0.0.1
Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.2
Contact Form 7: by Takayuki Miyoshi – 5.1.9
Custom Fonts: by Brainstorm Force – 1.2.1
Customizer Export/Import: by The Beaver Builder Team – 0.9.1
Duplicate Page: by mndpsingh287 – 4.2
Elementor Pro: by Elementor.com – 2.9.5
Elementor: by Elementor.com – 2.9.9
Elementor - Header, Footer & Blocks: by Brainstorm Force
Nikhil Chavan – 1.5.0

Smart WooCommerce Search: by YummyWP – 1.5.18
Ultimate Addons for Elementor: by Brainstorm Force – 1.24.3
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.16.26.24

WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.6
WooCommerce Stripe Gateway: by WooCommerce – 4.4.0 – Installed version not tested with active version of WooCommerce 4.1.1
WooCommerce WorldPay Gateway: by Andrew Benbow – 4.1.3 – Installed version not tested with active version of WooCommerce 4.1.1
WooCommerce: by Automattic – 4.1.1 (update to version 4.4.1 is available)
Smush Pro: by WPMU DEV – 3.4.2
WPForms Lite: by WPForms – 1.6.0.2
WPMU DEV Dashboard: by WPMU DEV – 4.10.1
WPvivid Backup Plugin: by WPvivid Team – 0.9.42

### Inactive Plugins (0) ###

### Must Use Plugins (1) ###

StackCache: by Stack CP –

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #36 - /shop/
Basket: #38 - /shop/cart/
Checkout: #7 - /checkout/
My account: #42 - /shop/my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Arbtalk Media Ltd
Version: 1.0.0
Author URL: https://wpastra.com/about/
Child Theme: ?
Parent Theme Name: Astra
Parent Theme Version: 2.4.4 – 2.5.4 is available
Parent Theme Author URL: https://wpastra.com/about/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 31
Oldest: 2020-08-11 11:44:41 +0100
Newest: 2020-09-02 13:36:39 +0100

Pending: 1
Oldest: 2020-09-03 13:36:39 +0100
Newest: 2020-09-03 13:36:39 +0100

Hi again – can you please update WooCommerce to its latest version, and let us know if that has improved the situation?

Updated everything and tried again, still not working. Did you have a chance to check the spreadsheet was as it should be? I believe it is all correct.

Try with a ‘1’ in the the Variable product row for Attribute 1 visible, Attribute 1 global, Attribute 2 visible and Attribute 2 global?

Thanks ever so much Sean, thats what was missing.

Thank you for getting back to us and confirming what the issue was.

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.