• Resolved danielle85S

    (@danielle85s)


    Good afternoon,

    some time ago I posted this question… then one time it worked, but after that it didn’t anymore. See also https://www.ads-software.com/support/topic/attributes-woocommerce-dont-show-for-products/

    Problem is: when I import a feed all is working, except the attributes. They aren’t added too the attributes section.

    It did work after I deleted all attributes (or it was by coincidence?). But I don’t want to delete all atributes everytime, because I need to kepe the ones I have and sometimes add a new one.

    I import this feed (as a test, but it has the same result as my whole feed:

    aw_deep_link;title;aw_product_id;fifu_image_alt;fifu_image_url;description;search_price;merchant_name;type;gebruik-categorie;gebruik-tags;attribute 1 name;attribute 1 value;attribute 1 visible;attribute 1 global
    https://www.awin1.com/pclick.php?p=32318459743&a=604283&m=12474;Name It haarband test;1;Name It haarband;https://production-shop-prenatal.demandware.net/dw/image/v2/BCBH_PRD/on/demandware.static/-/Sites-prenatal-master/default/dw453acc82/05/139705/139705_1397050072.jpg;Name It haarband. Deze haarband is gemaakt van een rekbare katoenen stof. De haarband heeft een leuke all over print, welke terug komt in de Name It collectie. Aan de voorkant van de haarband zit een strik. Verkrijgbaar in 1 maat en twee verschillende kleuren. Kwaliteit: 57% biologisch katoen, 38% modal en 5% elastaan. Wassen op 40 graden met gelijke kleuren.;4.19;Prenatal NL  - FamilyBlend;external;accessoires;meisjes, 44, 50, 56, 62, 68;merk;name it;1;1

    In woocommerce the field ‘value’ is as only one always set to ‘do not import’ while I use it every time…

    after importing csv all is OK, even the brand (merk) is on product, but the brand isn’t added at attributes section:

    I want to have it in the attributes, so I can have all brands in the filter and have brand pages.

    Does anyone know what is wrong in the feed or how I can add the attribute brand to the attributes?

    Thanks, Danielle

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hey @danielle85s,

    If this was my site, the first thing I would check is to see if the attributes are set up correctly in the import CSV file. Small differences here could cause problems like this.

    This page has the descriptions of each column and what the data needs to look like.

    https://github.com/woocommerce/woocommerce/wiki/Product-CSV-Import-Schema#csv-columns-and-formatting

    Make sure what you import matches this structure exactly. If you still have this trouble after running an import with a verified file, let us know.

    Thanks!

    Thread Starter danielle85S

    (@danielle85s)

    Thanks for your reply.

    I tried before with these exactly same descriptions, but that don’t work either.

    I just tried again:

    aw_deep_link;title;aw_product_id;fifu_image_alt;fifu_image_url;Description;Regular price;merchant_name;Type;Categories;Tags;Attribute 1 name;Attribute 1 value(s);Attribute 1 visible;Attribute 1 global
    https://www.awin1.com/pclick.php?p=28540793161&a=604283&m=12476;Raizzed Jeans test;2,85408E+12;Raizzed Jeans;https://static.pkleeklrsrci.net/tl_assets/400/raizzed_raizzeddam_r121awd42104_rd08lightgreystone_zomer_2021_front_400.jpg;Raizzed Oceans Cropped jeans voor meiden in de kleur grijs. Deze skinny jeans is voorzien van steekzakken met rechts een moneypocket en achter twee pocketzakken. Het item sluit met een rits- en knoopsluiting en heeft een cropped fit. De destroyed details maken het helemaal af! Combineer het met een stoere sweater om de look compleet te maken.;41.99;Kleertjes.com NL  - FamilyBlend;external;spijkerbroek;Meisjes;merk;Raizzed;1;1

    Again I have ‘not imported’ and add the right one again:

    product is imported, everything OK, except there is no brand:

    Can it be some configuration of the attributes? I think these are the only settings?

    Thanks, Danielle

    Mirko P.

    (@rainfallnixfig)

    Hi @danielle85s,

    In order for us to test this on our staging sites can you please share the CSV file you’re trying to import into WooCommerce? Note that the built-in Product CSV Importer and Exporter tool works with CSV and TXT files and these are the general guidelines:

    https://woocommerce.com/document/product-csv-importer-exporter/#general-guidelines

    I’ve also tested your feed and this is the error message in the importer. So it looks like something is wrong with your data/file.


    Link to image: https://snipboard.io/6F50az.jpg

    If you’d like to download a CSV file with sample data that’s proven to work, you’ll find it on GitHub at this URL.

    Cheers.

    Thread Starter danielle85S

    (@danielle85s)

    Thanks. My feed you can find here: https://www.kinderkleding-online.com/feed12.csv

    It was working for a year, and the suddenly the brand dissapeared, but I changed nothing to the csv.

    Thanks, Danielle

    Hi @danielle85s,

    My feed you can find here: https://www.kinderkleding-online.com/feed12.csv

    The product feed you shared doesn’t have any products. Can you please recheck?

    Thread Starter danielle85S

    (@danielle85s)

    Good evening,

    It has one product, that’s the one I added in above commment.
    This is the feed:

    I now have only one product, to make it easier to find the problem. Normally there are about 3000 products in the feed. But first I want to know where the mistake is.

    Thanks, Danielle

    • This reply was modified 2 years, 8 months ago by danielle85S.

    Hi Danielle!

    Thank you for sending the CSV file.

    Taking a look at it, I can see that it has some fields that are not from WooCommerce.

    To use the built-in product CSV Importer, you would need a CSV file with the structure that has the fields required by WooCommerce.

    We recommend using the CSV file structure found here. You can copy it and paste it into your CSV file. If possible, avoid using Microsoft Excel due to formatting and character encoding issues.

    Once you do this, could you please try again uploading the sample product you have and check if the issue persists?

    Kindly note, keep the columns in the file that has no info empty please don’t delete them. Any information you wish to include should follow the formatting and columns of the Product CSV Import Schema.

    More about the CSV Product Importer here:
    https://woocommerce.com/document/product-csv-importer-exporter/

    I hope this helps.

    Let us know how it goes for you!

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

    Thread Starter danielle85S

    (@danielle85s)

    Sorry, I did a test, adding all products to the default csv, that was OK. But earlier that was also OK, but after the second import it didn’t work anymore, so this week I do the second test to see if all is working OK now! But I think it is, thanks.

    Thanks for update!

    Hope it works as expected.

    Should you need further help, feel free to open a thread.

    Cheers

    Thread Starter danielle85S

    (@danielle85s)

    Thank you!! I Just did another import, and all is working perfect now. Youre the best!

    Glad to hear that.

    If you have any further questions, I recommend creating a new thread.

    Best regards.

Viewing 12 replies - 1 through 12 (of 12 total)
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