Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter miminou

    (@miminou)

    Any help please?

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @miminou,

    Thank you for the video. I’m unable to replicate this so let’s make sure this is not a theme or plugin conflict with WooCommerce.

    First, backing up your live site before any testing and updates is highly recommended. If you would prefer not to do testing on your live site, first make a back up of your site, then create a staging site using this plugin WP Staging. This creates a copy of your live site where you can make tests without affecting your live site.

    Temporarily switch your theme to one of our default – Storefront or Twenty Nineteen, then deactivate all plugins except for one – WooCommerce. If it shows correctly, then it’s a theme or plugin conflict. Reactivating each plugin one at a time, then see if the issue pops up again will tell us which plugin is conflicting.

    Thread Starter miminou

    (@miminou)

    Hello @yukikatayama
    Thank you for helping me.

    I switch to Twenty Twenty theme and deactivate all the plugins except WooCommerce.
    The issue is always existing !

    Thread Starter miminou

    (@miminou)

    Hello again @yukikatayama
    After doing the update everything is working now.
    Thanks a lot Miss

Viewing 4 replies - 1 through 4 (of 4 total)
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