• Resolved rruyter

    (@rruyter)


    I just started using atum. I found in my actions page that atum/update_expiring_product_props times out after 300 seconds.

    Any way to debug this?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Salva Machi

    (@salvamb)

    Hi @rruyter

    This is the cron job we use to ensure all the calculated columns we use are up to date.

    I guess you are using the latest ATUM version (1.7.8), right?

    If so, it would be very helpful if we can take a look at your PHP error log.
    If you need help to enable it, please do follow these instructions:

    Debugging in WordPress

    And, as it’s not possible (nor secure) to attach the file here, please do open a private ticket and do it there.

    Best Regards,
    Salva.

    Thread Starter rruyter

    (@rruyter)

    Thanks for your reply. I’ll get back to you shortly with a private ticket.

    Thread Starter rruyter

    (@rruyter)

    Hi Salva,

    I turned on debugging and captured a few days of debug messages. Unfortunately no debug messages related to atum.

    There are two warnings/errors. But I don’t think they are related to this problem.

    The first one is a deprication message about woocommerce_stock_html filter.

    The other one is: Trying to get property ‘total’ of non-object in <path>/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-payment-gateway.php on line 268

    Plugin Author Salva Machi

    (@salvamb)

    Hi @rruyter

    Indeed, none of those notices is related to ATUM.
    Perhaps it’s due to some kind of server-side limitation (like the max execution time in your php.ini or something like that).
    You can try to ask your hosting provider regarding this.

    Best Regards,
    Salva.

    Thread Starter rruyter

    (@rruyter)

    Hi @salvamb,

    Late question. What is the minimal value the max execution time must have in order not to time-out?

    Best regards,
    René

    • This reply was modified 4 years, 3 months ago by rruyter.
    Plugin Author Salva Machi

    (@salvamb)

    Hi @rruyter

    There is no simple answer to that question. Many factors could affect loading time, so you should play with the value until you find which is good for you.
    I’d recommend not setting it too low though.

    Best Regards,
    Salva.

Viewing 6 replies - 1 through 6 (of 6 total)
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