AUD is mistaken by USD in Cart and checkout

  • When I have selected AUD in the currency settings, it shows the wrong subtotal in the cart and checkout:

    This is when I have selected USD:

    It only happens in bundles and yes, I have disabled all conflicting plugins for currency settings. With all other currencies e.g. pounds, euro etc it works perfectly fine. So It seems that it is being confused only between AUD and USD.

    • This topic was modified 5 months, 1 week ago by eruts.

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter eruts

    (@eruts)

    Above the images of the result

    • This reply was modified 5 months, 1 week ago by eruts.
    Plugin Support Janilyn T

    (@janilyn409)

    Hi @eruts ,

    Which plugin are you using for the multicurrencies on your site? This is not a native feature in WooCommerce so it must be added by an external plugin for converting the prices into different currencies.

    If possible, you can kindly contact the author of that plugin to ask for further help.

    Our plugin is only responsible for calculating prices and discounts into the total in the main currency configured under WooCommerce >> Settings >> General.

    Best regards.

    Thread Starter eruts

    (@eruts)

    Hey!

    It is a default setting in WooPayments.

    https://woocommerce.com/document/woopayments/currencies/multi-currency-setup/

    It is automatically set.

    The problem only arises with AUD to USD on bundles.

    I am quite sure it is in the bundle plugin, not the other way around.

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @eruts ,

    WooPayments is an extension developed by Woo team. It’s not a native feature found in WooCommerce: https://woocommerce.com/products/woopayments/.

    Our bundle plugin only excepts the default currency chosen by users under WooCommerce >> Settings >> General https://prnt.sc/negjjB7MVlKA. The currency switching feature is conducted by WooPayments, not our plugins.

    You can reach out to the support team of Woo to get further help on this issue.

    Best regards.

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