• Resolved pha2022

    (@pha2022)


    The Audience Overview on the ANALYTICS tab has a graph that charts the current and previous period. My users would like to know exactly what the previous period is. I cannot find this information in the documentation. When I mouse-over the “previous period” line I can see a popup box that shows me the same date as the current line.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    @pha2022 Thanks for reporting. The previous period refers to the date range you select in the dropdown option on the top right of that same dashboard.

    From inspecting the ranges on a couple of sites I can also see the same month being reflected for both current and previous reporting period. While I investigate this further can you confirm that you encounter the same issue when selecting different date ranges (not just the default 28 day period) and also on differing sites?

    Plugin Support James Osborne

    (@jamesosborne)

    Just to keep you updated I’ve created the below GitHub issue to keep track of this topic:
    https://github.com/google/site-kit-wp/issues/1836

    @pha2022 we implemented a fix for the issue in the most recent version 1.16.0.

    Could you update and let us know if this is resolved for you?

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)
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