audio download/play back issues

Hello @johnfeaver

The issue is not caused by the Music Store plugin but by your audio file encoding. When you click on the audio link, the browser tries to play it. In this case, the audio file codecs must be supported by the browser. But when you download a zip file and play the audio file from the mobile, then it is the audio application that opens it, and the audio application supports more codecs than browsers.

Please visit the following links.

The first one is the link to your original audio file:

https://demos.dwbooster.com/music-store/wp-content/uploads/audio/Mom-Reflects-on-the-Death-of-her-son-Paul.mp3

The second one is the link to a reencoded version of your audio file:

https://demos.dwbooster.com/music-store/wp-content/uploads/audio/Mom-Reflects-on-the-Death-of-her-son-Paul_o.mp3

Best regards.

Thanks. What re-encoding do you suggest, and can you recommend a tool to use?

Hello @johnfeaver

I use FFmpeg.

Best regards.

Could you share what encoding you used on the demo above? I installed FFmpeg on Win11, but am a little daunted by the array of options. I’m trying Audacity, but it doesn’t seem to have encoding options for exporting to MP3, only bit rate, sample rate, and quality (in kbps). Thanks for any help you can give.

Hello

I used the following command with your file:

ffmpeg -i "source file" -codec:a libmp3lame -qscale:a 2 "destination file"

Best regards.