Audio player is visible but not playing music

Hi Justine,
Looking at the code of your page the link to the mp3 file you are pointing to is: #!/wp-content/uploads/2012/03/01-DIGITAL-PRIMATE.mp3
This link is not a valid link for the player as it presume to get an absolute link to the file to work as for example:
https://www.sugarentertainment.net/wp-content/uploads/2012/03/01-DIGITAL-PRIMATE.mp3

Bye,
Matteo

Hi Again Matteo

Sadly this is not the case, the code I’ve entered is as follows:

<a href="https://www.sugarentertainment.net/wp-content/uploads/2012/03/01-DIGITAL-PRIMATE.mp3">Digital Primate</a>

Is there something in the above code that doesn’t look right to you? Do you have any other suggestions?

I really need to get this up. I’ve been trying various media players for the last week and yours appears to be the most promising. Basically I need something that functions on mobile devices as well as all the common operating systems.

I’m getting a little desperate! Really hope you can help.

Thanks, Justine

Hi Justine,
If you inspect the generated source of the page (you can do it using the Firefox DOM inspector) you can see that the link is still wrong. I presume that your theme is converting all the URL of the page to work trough the Ajax calls. Maybe there could be an option to preserve certain URL from the conversion.

Try looking at the theme option.
Bye,
Matteo

Hi Matteo,

Thanks so much. I’m pretty new to all of this and am seriously running out of time… I was wandering if you can quote for setting the player up for me? Happy to provide all details.

Much thanks,

Justine
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