Audit log viewer not showing up

  • Resolved Shilvan81

    (@shilvan81)


    11 years ago

    Hi guys.
    The plugin worked normally during the passed weeks. Now I got this problem: the audit log viewer doesn’t show anything when I select it from the menu. It keeps loading endlessly.
    I have tried to uninstall/reinstall the plugin more than once.
    The only strange thing I have noticed is that the 2 database tables (wordpress_auditlog_events and wordpress_auditlog) get repopulated with the previous data after every installation.

    Thanks for any help.

    https://www.ads-software.com/plugins/wp-security-audit-log/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPWhiteSecurity

    (@wpwhitesecurity)

    Hi Shilvan81,

    Thank you for showing interest in our plugin.

    As such we never had a case where the plugin just stopped working. Can you recall if you’ve made some changes to the WordPress installation prior to plugin prior to it stopping from working?

    i.e. could it be you installed a new plugin or so?

    By the way upon upgrading the plugin keeps the logs in the database so alerts are not lost during upgrades.

    Looking forward to hearing from you.

    Thread Starter Shilvan81

    (@shilvan81)

    Thanks

    The Audit Log Viewer is now working again. I don’t know what happened. There is almost nothing that I actively did.

    I am using also another similar plugin, Better WP Security, but I’m not so sure there was a possible conflict, because I already tried to disable it when I was looking for a solution. One thing that I did with this other plugin was enabling the setting “Disable login error messages”.

    Regarding your last sentence, I was not referring to an upgrade but to a clean re-installation of the plugin, and as I said all the previous logs were maintained.

    Let’s see how it goes now.

    Plugin Author WPWhiteSecurity

    (@wpwhitesecurity)

    Hi Shilvan,

    Can you please check if the plugin created the 2 tables in your WordPress database?

    Upon installing the plugin it should create the following tables:

    wp_wordpress_auditlog
    wp_wordpress_auditlog_events

    If not, uninstall the plugin, ensure that the database user you are using (specified in wp-config.php file) has write access to the database, at least temporarily during the installation of the plugin.

    Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Audit log viewer not showing up’ is closed to new replies.