Authenication settings question, no hurry.

  • Hi, a long time user of mailpoet here. I tried adding your cname and txt settings to my hosting but could not due to my using cloudflare with setting. What do you suggest so I can use your sending service?

    Thank you!

    Kevin

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  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there @kloader04,

    Thank you for reaching out to us.

    I understand from your message that you are having issues authenticating your sender domain. Please follow the steps below in order to solve those and be able to send with the MailPoet Sending Service:

    Please note that you will need to add the four DNS records through your DNS provider. Usually, it is the same organization you purchased your domain from (e.g. GoDaddy, NameCheap), or your hosting company. If you think that you have added them but you are still seeing that error message, please get in touch with your hosting support to have them verify the DNS records.

    If after all you need further help, please reach back to us and make sure to include the information from WP-Admin> MailPoet > Help > System Infoin your reply.

    I hope this helps.

Viewing 1 replies (of 1 total)
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