Authentication Failed when Connecting to API

  • Resolved maltandmardle

    (@maltandmardle)


    2 years ago

    We had previously had zettle connected and working with our site but a couple of days ago new products were not syncing. I disconnected the API while troubleshooting and when I tried to reestablish the connection it now says Authentication Failed.

    I have reinstalled the plugin and checked everything is updated but I am still getting Authentication Failed.

    The logs have been showing this message since this problem started:

    2022-11-10T00:38:37+00:00 INFO ZettleRestException: UNKNOWN
Got status 410 when sending GET request to https://secure.izettle.com/api/resources/organizations/self

 Violations: []
 Thrown in /var/www/wp-content/plugins/zettle-pos-integration/modules/zettle-php-sdk/src/Psr18RestClient.php:184
 With data: []
 and payload: []
2022-11-10T00:38:37+00:00 DEBUG Settings check failed. Got status 410 when sending GET request to https://secure.izettle.com/api/resources/organizations/self
2022-11-10T11:18:18+00:00 INFO ZettleRestException: UNKNOWN
Got status 410 when sending GET request to https://secure.izettle.com/api/resources/organizations/self
Viewing 2 replies - 16 through 17 (of 17 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    thank you, I have responded to your ticket.

    Plugin Support Syde Joost

    (@joostvandevijver)

    Since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know!

Viewing 2 replies - 16 through 17 (of 17 total)
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