Author bio does not display

Hi @richards1052,

You mentioned you have that author defined as both, user and guest. That is OK. But, when editing the post, are you sure you picked the “guest” profile from the dropdown instead of “user” one?

From what I can see in the page you linked, I’d say you picked an author that, somehow, you later removed. Does that make any sense? Pleas go edit that post and remove the first author on the list. Then pick the correct one and drag&drop it to the first position. Save the post. Is the issue gone now?

I created a WP user account for my co-author. Then I created a plugin guest author account/pg for him. When I added him to the post as a co-author I did not see two options (his user account and plugin guest author acct). I saw only one and added his name.

But in the published post nothing displayed for his bio except his name, despite the fact that I’d written one in his plugin pg. Then I deleted his user account and then the bio did display. But in the process, by deleting his user acct I also deleted the entire post for which he was co-author, which was a mess to fix.

My other issue is that it’s displaying a bio for me, but I can’t figure out where it’s picking up the bio from. I’d like to edit it.

Hi @richards1052,

1) Co-author bio not showing. Thanks for your detailed feedback. It is like the select dropdown you use to pick up the authors for a post is not refreshing its options after you add the guest author. So you are actually picking the user profile for that author. That’s why the post is deleted upon user removal (you can re-assign it to another user while deleting the user).

We have checked and we do see both profiles for an author that has both, user and guest. Check this screenshot. Our author is named “coauthor” and you see we have the “User” and the “Guest” profiles.

Are you using the same browser tab or different ones opened simultaneously? If you do use different tabs, you need to refresh the one you use to edit the post after adding the guest author to your site, so the select dropdown can refresh its options.

Or maybe you have a caching plugin? If you do, could you please disable object cache in the backend and try again? Or completely clear the cache after having added the guest author and before opening the edit-post screen.

And how do you add your guest author, using the “Quick Add new guest” option from the edit-post screen or through the “Add new” option you have on the page listing all guest authors?

2) Where to edit your user bio. You should be able to edit it from your edit-profile screen. There you should have a field labeled “Full bio” (it looks something like this). That field takes the value stored in the default “Description” WP field. Any change you make to it will be stored into the default WP field, so if you deactivate the plugin, changes will be kept. But you asking makes me think you don’t see that field or it has a different content than the one displayed in your frontend. Is that so?

If you don’t have that field, could you please make sure you have the setting labeled “Enhance user profile adding extra fields like short bio, phone, company, social links and others” turned on? If you don’t, please switch it on.

If you have that setting enabled, could you please share a screenshot of the whole edit-profile page? And the link to a post showing your author box with that bio you cannot edit?

Please let us know so we can be of better help.

Hi @richards1052,

We haven’t heard back from you in over a month. Hopefully version 4.3.3 fixed the issues you had. I’m closing this ticket now, but if you still experience any issue, please feel free to re-open it again and we will be happy to assist you.