Author Box Become Thumbnail

  • Resolved shaunhsu

    (@shaunhsu)


    4 years, 1 month ago

    Hello there,

    I have been using Molongui to create guest authors.
    However, I found out that even if I set a feature for my blog post, the author box has taken over and become the post thumbnail when I try to share the post.
    Do you know how to fix it?
    Thank you and have a nice day!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Molongui

    (@molongui)

    Hi @shaunhsu,

    could you please provide a URL to one of those posts so we can look into this?

    Thread Starter shaunhsu

    (@shaunhsu)

    This is one of the posts that has the issue.
    Thank you!

    https://www.wispro.com/blog/2020/10/06/wp-pl-vehicle-to-everything-how-about-cybersecurity/

    Plugin Author Molongui

    (@molongui)

    Hi @shaunhsu,

    Thanks for that. Taking a look at that page <head> I’d say the image that should be displayed when sharing is, indeed, the one you have set as that post’s featured image:

    <meta property="og:image:secure_url" content="https://www.wispro.com/wp-content/uploads/2020/10/123-46-7890-1-1.jpg">

    Also on Twitter:

    <meta name="twitter:image" content="https://www.wispro.com/wp-content/uploads/2020/10/123-46-7890-1-1.jpg">

    Could it be that you first published that post without any featured image and then after you added one? If so, you might need to clear FB and TW caches.

    Thread Starter shaunhsu

    (@shaunhsu)

    Hello there,

    Thanks for taking a look at it.
    I set the featured image before published it and I cleared the cache. It seems like it will show the featured image if I share it on FB. However, I tried to share it on Google Chat and it showed the author box. Do you know how can I fix that?
    Thank you so much.

    Plugin Author Molongui

    (@molongui)

    Hi @shaunhsu,

    This has nothing to do with the plugin, but we are happy to help. We have checked and when you share that URL on Google Chat, you get something like this (check screenshot here). As you can see, the thumbnail you get corresponds to your homepage (URL is displayed below), which has that logo configured as social image. Check what your homepage has as meta:

    <meta property="og:image" content="https://www.wispro.com/wp-content/uploads/2020/05/soscialshare.png">

    Thing here is that your guest author for that post has the same image that you have configured on your homepage/global settings (if you switch author to one with a different picture, you should get the same image when sharing on Google Chat).

    How to change that image? If you use any SEO plugin, probably you would have a setting to configure that. But we cannot tell for sure.

    Hope this helps!

    Thread Starter shaunhsu

    (@shaunhsu)

    Hello there,

    I did use an SEO plugin to set featured images.
    https://www.wispro.com/blog/2020/08/04/irp-the-innoviz-and-robosense-comparison/
    Here is an article with images of the guest authors. I think the issue is that it captures the information from the author box. The thumbnail doesn’t even show the title of the article.
    Not sure how to deal with that. Can you help me with that?
    Thank you.

    Plugin Author Molongui

    (@molongui)

    Hi @shaunhsu,

    Can’t tell where Google Chat retrieves post information from, but checking meta tags they seem correct. You should disable all the plugins and check. If the issue persists, it is something with your theme. If it doesn’t, then activate Molongui Authorship and check again. If the issue comes back, it is our plugin. If it doesn’t, then activate one plugin at a time and check. When the issue comes back, the latest activated plugin is the one to blame. Knowing who is the one responsible for making Google Chat to pick those images, we might be able to assist. Please let us know.

Viewing 7 replies - 1 through 7 (of 7 total)
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